Privacy Policy
At Curative, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, or place an order. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping information
- Order and transaction information
- Account information, if you create an account
- Information you provide when contacting customer support
- Website usage, device, browser, and IP address information
- Cookies and similar technologies
We only request information that is reasonably necessary for the purposes described in this policy.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you about orders and services
- Maintain and improve our website
- Prevent fraud, abuse, and unauthorized activity
- Maintain business and transaction records
- Comply with applicable legal and regulatory requirements
- Send marketing communications where permitted and where you have provided appropriate consent
We do not use personal information for purposes that are incompatible with those described in this Privacy Policy unless permitted or required by applicable law.
3. Payment Information
Payments may be processed by third-party payment providers. Depending on the payment method used, your payment information may be collected and processed directly by the applicable payment provider.
Curative may receive limited transaction information necessary to confirm and manage your order. We do not intend to store complete payment card numbers on our own systems unless specifically stated otherwise.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and measure marketing effectiveness.
You may be able to control cookies through your browser or device settings. Certain website features may not function properly if cookies are disabled.
5. Information Sharing
We may share personal information with trusted service providers when necessary to operate our business. These may include payment processors, hosting providers, shipping and fulfillment providers, analytics providers, customer-support services, and technology providers.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, website, or business.
We do not sell personal information for money. Where applicable law provides additional restrictions or rights concerning the sharing or sale of personal information, we will comply with those requirements.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling transactions, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
8. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how your data is used or shared
- Opt out of certain marketing communications
- Exercise additional rights provided by applicable privacy laws
To make a privacy request, contact us using the information provided below. We may need to verify your identity before completing certain requests.
9. Marketing Communications
If you receive promotional emails from Curative, you may unsubscribe using the unsubscribe link included in the communication. You may also contact us directly to request removal from applicable marketing lists.
Transactional communications, such as order confirmations and important account or service notices, may still be sent when necessary.
10. Children’s Privacy
Our website is not intended for children where prohibited by applicable law. We do not knowingly collect personal information from children in circumstances where such collection is prohibited.
If you believe a child has provided personal information to us improperly, please contact us so we can review and address the situation.
11. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after an updated policy is posted may be subject to the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact Curative through the contact information provided on our website.
Curative
Privacy Contact: [sales@curativechocolateofficial.com]Website: [curativechocolateofficial.com]